Please review product page for item specific return policy.

Non-Returnable Items:

  • Specific brands such as Coach, Gucci, Herschel, Lego, MCM, Marc Jacobs, Michael Kors, Propel, Samsung, Stella McCartney, UGG, Vince Camuto, Zac Posen, Lenox, Mario Batali or flatware items. **Please note this is not an all inclusive list.ย 
  • Any beauty/personal care products ๐Ÿ’„
  • ย Jewelry that has been used or worn ๐Ÿ’
  • Any furniture, mattress or freight item after they've left manufacturer warehouse, regardless of buyer's remorse or size constraints*. ๐Ÿšš
  • Any used electronic or musical items that have been removed from original packaging (unless damaged or defective). ๐Ÿ“ฆ
  • Mouth-Blown Instruments, mouthpieces, harmonicas and drumsticks.
  • Any tire that has been mounted is NOT eligible for a return.

Returnable items**:

  • Most non-personal & non-furniture products within 30 days of delivery.
  • Most items, excluding specific brands above, that are unused, in their full original packaging with factory seal still in place. ๐Ÿ“ฆ
  • Damage claims ๐Ÿ’”must be submitted within 24 hours-48 hours of delivery, so please inspect your order once it has arrived! Click here for more information regarding reporting a damage or defective item.ย 

If your item fits within these guidelines, please reach out to an Operations Specialist via live chat to request a return!


*For all Returns, unless the item arrived damaged or defective: Customer is responsible for the original shipping cost, a $10 return shipping fee and a flat 5% restocking fee on all returned items. Your account will be credited the remaining balance once the item has been confirmed received.ย 

** Please be sure to closely review the dimensions of furniture items to ensure they will fit in your home and through required doorways. These items are non-returnable.

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