You can check your shipping address at any time by visiting the Orders tab on your Perpay dashboard. Your shipping address will be listed under each order you’ve placed.

Important: Updating the address on your Perpay profile will not change the shipping address for existing orders.

All shipping addresses are order-specific and are confirmed at checkout. If you would like to place an order to your new address, you will be able to do so at checkout.

Edits can be made to your shipping address at any time before it enters the shipping process. Once your order is current, please know that we are unable to make any changes, as this means the shipping process has begun.

If you notice an error after the order begins processing, please reach out to the Perpay Customer Success Team as soon as possible. We will do our best to change the shipping address with our distribution partner; however, this is subject to the item and specific partner.

We are not able to ship to mail carrier pick-up points or PO boxes. If you would like your item to be held at a pick-up location, please contact the mail carrier when your order ships and ask that this package be held at your most convenient carrier location for pickup.