What is Active Shipping?
Active Shipping is a feature offered to select Perpay members who have had a direct deposit payment applied to their Marketplace order balance within their last pay period.
This feature allows for new orders you place to be approved for shipment before we receive your next direct deposit payment.
If a new order you place qualifies for Active Shipping, our Approvals team will consider your most recent direct deposit payment as part of the approvals process. The Active Shipping decision is made on a case-by-case basis for each qualifying order.
If your order is approved for Active Shipping, we will ship your new order without waiting for your next payroll payment!
How do I qualify for Active Shipping?
To put yourself in the best position to qualify for Active Shipping for future orders, we recommend that you:
Increase your direct deposit amount
Set up your direct deposit through the Perpay app
Continue to make on-time payments toward active orders
If your account qualifies for Active Shipping consideration, you will see a banner like the one pictured here:
Please know that not all qualifying orders will receive Active Shipping after undergoing the approvals process. If a qualifying order is not approved for Active Shipping, we are unable to release your order for shipment until your next direct deposit payment has been received.
How does Active Shipping affect my payments?
The increase to your Marketplace balance from an Active Shipped order may result in your minimum payment increasing. You may still need to increase your direct deposit even if your order has already begun the shipment process.
Make sure to check if your minimum payment required through direct deposit changed on your Perpay dashboard.
Click here to view your minimum payment 👍
Active Shipping does not affect your payment schedule. Payments will still only be expected on your regular pay cycle even if your order ships before that day.
I received Active Shipping, why does my order still say it is preparing for shipment?
All Active Shipping orders are still subject to the shipping timeframe listed on the product page.
With a typical order, this shipping timeframe begins once a direct deposit payment has been received, but with Active Shipping this process begins as soon as your order is approved!
We are unable to expedite the shipping process for any order.