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Understanding Your Direct Deposit Payments

Learn how one direct deposit can cover both your Perpay Credit Card and Marketplace orders.

Updated over a week ago

Do I need separate direct deposits for the Perpay Credit Card and the Marketplace?

No.

You only need one payroll direct deposit to your Perpay account to cover:

  • Your active Marketplace orders

  • Your Perpay Credit Card (issued by Celtic Bank)

    As long as the total direct deposit meets or exceeds the combined required amount, you're all set.


Can Perpay change or cancel my direct deposit?

No.

Only you can make changes to your direct deposit with your employer or payroll provider. Perpay cannot update, cancel, or change any payroll instructions on your behalf.


Perpay Credit Card

What is the required direct deposit amount for the credit card?

Your required deposit is the amount that must be sent to Perpay each pay period to keep your credit card active.

This amount may be different from the “minimum payment due” shown on your monthly statement.

⚠️ Sending only the minimum statement payment might not be enough to meet your required deposit.

If the full required deposit isn’t received by your due date, your credit card may be suspended until a qualifying deposit is made.


Perpay Marketplace

What is the required direct deposit amount for the Marketplace?

Your required deposit for Marketplace orders is based on:

  • The total of your active orders

  • The repayment schedule you selected for each order

    If you stop making payments, you may lose access to place future orders on the Marketplace.


Required Payments and Shipments

When will my Perpay Credit Card be shipped?

Your credit card will ship once your required direct deposit is received.

  • Most cards arrive in 5–10 business days

  • Some may take up to 15 days


When will my Marketplace order ship?

Your Marketplace order will ship after your required payroll deposit is received.

Some orders may ship faster if you have direct deposit already set up.


Where can I find more information?


The Perpay Credit Card is issued by Celtic Bank.

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