We use your paystub to verify your identity and assign your personalized spending limit.
Required Paystub Information
Your paystub must be an official pay document provided or accessed through your employer that includes:
Your full name
Employer name
Pay Date (within the last 4-6 weeks)
Current total earnings/deductions (deductions are usually itemized)
Year-to-date total earnings/deductions
Your paystub must be in PDF, JPG, or PNG format and show the full details listed above in one single image or file.
If you have more than one job, please submit the paystub from the employer where the majority of your income is made. Please note that Perpay does not currently accept paystubs from gig economy jobs, such as Uber or DoorDash.
Your paystub should reflect your typical pay information for a fully worked pay period. We are not able to accept paystubs that only list bonus, commission, vacation pay, etc. If your paystub name doesn’t match your Perpay account, submit a copy of your U.S. state or federal government-issued photo ID for verification.
Uploading Your Paystub
Many payroll web sites have a “View full paystub” or “Download full paystub” option that allows you to view your paystub in a single page or document. This option is often only available when accessing your payroll website on a laptop or desktop computer. To submit your paystub: 1) Log into your Perpay dashboard, 2) Navigate to the "Upload Paystub" option or use the direct link here, 3) Upload the document, and 4) Wait 1-2 business days for processing.
Walmart-specific instructions:
Access your pay stub web page via WalmartOne from a computer and then click “Print” at the top of the screen. Download that entire pay stub page as a PDF file, and upload to your account.
USPS-specific instructions:
Access your pay stub via LiteBlue from a computer and then click “Print” at the top of the screen. Download it as a PDF file, and upload to your account.
You can upload your paystub at any time for review through the “Upload Paystub” feature in your Perpay Profile here. Once uploaded, the document review typically takes 24–48 hours.
Troubleshooting Common Issues
Missing Upload Option: Access the dashboard on a laptop or use the direct link here.
Document Rejection: Ensure the paystub meets all outlined requirements and is recent.
File Format Issues: Convert images or screenshots into a PDF to consolidate details.
FAQs
What happens after I upload my paystub? Once submitted, Perpay's Approvals Team reviews the document within 1–2 business days.
Can I use older paystubs? No, all paystubs must be recent, dated within the last 4–6 weeks.
Why are updates required for active users? Periodic updates of paystubs ensure adjustments to spending limits based on current financial details.
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