Payments on your Marketplace account with us should primarily be made through a payroll direct deposit from your paycheck. Maintain access to the Perpay Marketplace by following your payment schedule and making payments in the correct amount.
To pay off your balance faster each pay period and build your positive payment history with Perpay, feel free to increase your direct deposit allotment to a higher amount! You can adjust your allotment amount in your payroll portal at any time. You can also cancel direct deposit payments at any time by working directly with your employer or payroll provider.
Please note that Perpay does not have the ability to change or cancel any direct deposit amount sent from your employer or payroll provider. Only you can direct your employer or payroll provider to change or cancel your direct deposit amount sent to your Perpay account.
Making a credit/debit card payment toward your Marketplace balance
We process scheduled payments in the early morning of your scheduled payment date at approximately 4:00 AM EST. Please choose a day when you expect to have the funds available and your card unlocked so your payment goes through successfully.
Additionally, we can’t apply payments to specific orders. All payments are distributed among your existing orders to pay them all off faster. For more information on how payments are applied, see our Direct Deposits and Payments article, or review the Perpay Marketplace Terms and Conditions found here: https://perpay.com/legal/terms-and-conditions.
If you’re still interested, please reach out to the Perpay Customer Success Team
Making a bank payment toward your Perpay Credit Card balance
To pay down your balance faster for the Perpay Credit Card, as issued by Celtic Bank, you can schedule a bank payment from a verified bank account.
You can schedule a bank payment through the app using the link here.
You can also learn more about paying off your Perpay Credit Card balance via this article.
In the event that you expect a disruption of your payroll direct deposit allotment, please check out our Anticipated Missed Payments article for more information about how to minimize the potential impact on your account.