If an item in your Marketplace order goes out of stock between the time you place your order and the time we receive your first direct deposit payment, we’ll reach out to you directly via chat to let you know.

We’ll ask if there's another item within a similar price range that you may be interested in as a potential replacement.

If you choose to cancel the unavailable item, we’ll remove the item cost from your Marketplace order total.

If you don’t have an unpaid Marketplace order when the item cost is removed from your order, any funds paid towards that item will be available as a cash balance that you can apply to a future Marketplace order or withdraw at any time through a linked and verified bank account.