Your total minimum payment is the sum of each minimum required amount per pay period across your Perpay products or services, including:
Marketplace orders
Perpay Credit Card
Any other active Perpay products or services
The result is your total minimum direct deposit payment. You can always send more than the minimum shown to pay off your balance(s) faster.
NOTE: If you have the Perpay Credit Card, this is separate from your statement minimum. For more information, review this article.
Frequently asked questions
How do I update my direct deposit to ship my order or fully access my new Perpay product or service?
If you already have an active Perpay direct deposit payment set up, when you're approved for a new Marketplace order or other Perpay product or service, your minimum payment increases to cover it. All you need to do is follow the instructions in the Perpay app to complete or go into your payroll system and update the direct deposit amount going to your Perpay account. Learn how to update your direct deposit here.
Note: New orders may not ship, and new products or services may not activate until your direct deposit covers the new minimum payment amount.
What if I want to pay my balance(s) off faster?
Follow the instructions when updating your direct deposit through Perpay, or go into your payroll system to manually increase the direct deposit amount sent to your Perpay account. Any amount over your minimum will be automatically distributed across your balances to pay them off faster.
Why doesn't my Marketplace minimum match the sum of my order amounts per pay?
When you have multiple orders, your Marketplace minimum is either the sum of all your selected amounts across your active orders per pay cycle or your total spending limit divided by your maximum payment duration - whichever is lower. Your maximum payment duration is the highest number of pay cycles (payments) you can spread a given purchase over when you go to check out.
This keeps your payment as manageable as possible. Our system handles your payments automatically by rotating payments across orders and catching each one up as needed.
What happens if I pay less than the required amount?
Paying under your total minimum payment amount may prevent new orders from shipping or gaining access to new Perpay products or services you’re approved for, and could negatively impact your account.