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Reactivating and Deactivating Your Account
Reactivating and Deactivating Your Account

How to reactivate or deactivate your Perpay account

Updated over a week ago


Looking to re-join us? We’re happy to see you again! If you had an account with us that you chose to deactivate but are looking to come back to Perpay, reach out to our Success Team with the email associated with your account, and we’ll get you back up and running.


Need to deactivate? Click View Profile & complete the following steps:

  1. Click Cancel My Account at the bottom of the page

  2. Select your reason for cancellation

  3. Click Cancel

Your account will automatically be canceled, and you will lose access to your Perpay profile, including your Spending Limit, order history, etc.

Please note that you will not be able to cancel your account if there is an outstanding balance, an active cash balance, or any unresolved issues. In these cases, please contact the Success Team for further assistance.

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