Canceling an Order

Changed your mind? Here’s how to cancel an order.

Updated over a week ago

You can cancel an order at any time before it begins processing for shipment.

To cancel an order, click on the Orders tab in your Perpay profile. Find the order you wish to cancel and click "Cancel". Select a cancellation reason to complete the process.

Please note items that have already begun processing for shipment cannot be canceled. Please visit our Returns section for more information.

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