Why is direct deposit required?
Automatic, on‑time payments that match your pay schedule (weekly, bi‑weekly, monthly, etc.).
One payment covers everything. Your total minimum payment combines the payments for all active and approved Marketplace orders, as well as your Perpay Credit Card (if you have one).
Build credit effortlessly. Direct deposit payments applied to your Perpay Credit Card and Marketplace (if opted into Perpay+ and requirements are met) are reported to the credit bureaus.
Good to know: Marketplace orders are non‑recourse. Missing payments only affect your ability to place future orders and your spending power on Perpay.
Note: We do ask that payments are not set up prior to order/card approval. If your order/card is approved, we will reach out and prompt you to set up payments at that time!
How does Perpay calculate your minimum payment?
We total the required payment for each open Marketplace order.
If you have the Perpay Credit Card, we add its required payment.
The sum is your minimum direct deposit amount for every pay period.
You can always send more than the minimum to pay off balances faster.
Note: When you have multiple orders you are paying off, we don't add up all of your per-pay amounts for each order, as this would require you to pay a large amount each pay day. Instead, our system takes into account your entire balance and the repayment options selected. This gives you a minimum payment that keeps you on track for each order while also keeping your payment as low as possible. This is why you might see some orders not have payments applied on some paydays. They will be caught up by our system as needed.
Set up direct deposit in one click (preferred)
Go to Dashboard › Marketplace or Dashboard › Card after your order or card is approved.
Select Set up direct deposit.
Follow the on‑screen prompts to log into your payroll portal and confirm your deposit amount.
You’re done—Perpay will update your profile once the first deposit is received.
Have an approved order or credit card?: Set up direct deposit now ↗︎
Can’t set it up automatically through Perpay? Set up manually through your external payroll portal
If your payroll provider isn’t supported, add Perpay as a second deposit account manually:
Log in to your payroll portal (e.g., ADP, Gusto, Paychex, Paycor) externally through a web browser or app.
Navigate to Direct Deposit or Payment Settings.
Add a new account using the routing and account numbers shown on your Perpay Direct Deposit Form, found on the payment set-up screen.
Bank name: JPMorgan Chase Bank, New York, NY.
Enter the exact amount: your minimum direct deposit payment (see Dashboard › Direct Deposit).
Save your changes and confirm with your payroll team if needed.
Note: Your Perpay account should be a secondary account within your payroll settings and should not replace your personal checking account. This is to ensure the remainder of your funds are received in your checking account on your pay day!
Tip: Double‑check your Perpay account and routing details before submitting. Incorrect details can cause rejected, misrouted, or unreceived payments.
Unable to set up manually or through Perpay? Hand the direct deposit form to your employer or payroll department
If you are unable to log into your payroll portal within the Perpay app or externally to set up payments, download the direct deposit form by following these steps:
Go to Dashboard › Marketplace or Dashboard › Card after your order or card is approved.
Select Set up direct deposit.
Confirm your payroll details
Select ‘Set up direct deposit manually’ › Go to my instructions
Select ‘Need a form to give to your payroll department?’
Download the form to print out or email it to your employer/payroll department
This will prompt your employer/payroll department to have your payment to Perpay added to your direct deposit settings!
Tip: Advise your employer/payroll department that the payment outlined in the form should be added as a secondary direct deposit allotment and should not replace the primary account associated with your payroll settings!
What if I can’t split my paycheck? You may qualify for Perpay Split
If your payroll system can’t send a partial deposit:
Ask your payroll team whether split deposits are supported.
If not, you can send 100 % of your paycheck to Perpay. We’ll automatically allocate the minimum payment and forward the remainder to the checking account you add to your profile the same day.
Note: Full‑paycheck splitting is not available for Perpay Credit Card‑only customers.
How to update your direct deposit payments
Your minimum may increase or decrease as you complete orders, place new orders, or get a credit‑limit increase.
If you used Perpay’s automatic setup
Open Dashboard › Direct Deposit, and follow the update prompt.
If you set it up manually
Log in to your payroll portal.
Edit the Perpay account entry and change the amount to your new minimum.
Save. Some payroll providers take one full pay cycle to apply changes.
If you used a Direct Deposit Form:
Download an updated form from your profile to hand to your employer to update your payment to Perpay.
We’ll send you a text and email confirmation once the first updated deposit arrives.
Perpay does not have the ability to change or cancel any direct deposit amount sent from your employer or payroll provider. Only you can direct your employer or payroll provider to change or cancel the direct deposit amount sent to your Perpay account.
Please note: We do not accept other forms of payment (e.g., bank account transactions, debit/credit card payments, etc.) to prepare Marketplace order(s) for shipment or to open a new Perpay Credit Card account.
Customers do have the option of making extra payments via a bank account towards the Perpay Credit Card, or a credit or debit card towards the Perpay Marketplace.
Click here to learn more about how to make supplemental payments towards your marketplace balance!