Although we typically only ship a Marketplace order once we receive your first direct deposit, you may also receive a message stating that your Marketplace order may qualify for instant shipping.

To see if you qualify for instant shipping, you will first have to set up your direct deposit by logging into your employee payroll system in the Perpay app/website after your Marketplace order has been approved. You can start this process by clicking “Start Payments” once your order is approved.

You will be prompted to log in to your payroll system where you can confirm your direct deposit amount to Perpay. For more information about how to set up direct deposit through the Perpay app/website, check out this article.

If your company is not listed, you still may be able to find your payroll provider's website instead (e.g. ADP, Paychex, Workday, Gusto, etc.)

Once set up, our Approvals Team will evaluate whether your Marketplace order will be approved for instant shipping. Some factors that go into this decision include any unpaid amount for existing Marketplace orders and your payment history with Perpay. Instant shipping decisions are made on a case-by-case basis.

If your Marketplace order is approved for instant shipping, your order will immediately begin the shipping process without waiting for your next direct deposit payment. For more information about shipping expectations, feel free to read this article.

If you can’t log on while in the Perpay app, you can still manually set up your direct deposit. Please know that if payments are set up manually, your Marketplace order no longer qualifies for our Instant Shipping program.

As you build a positive payment history with us, your Marketplace account may also qualify for our active shipping program. Check out this article to learn more about our active shipping program!