Perpay

This article is for Perpay users looking to update or verify their shipping address.

How to Update Your Shipping Address on Perpay

Marketplace Exchanges

What to do if your items are damaged or defective

Damaged or Defective Items

How to file a claim on a package that was lost or stolen after being marked as delivered by the shipping carrier.

What should I do if my package is missing?

What carrier do you use for shipment?

Replacing an item in your Perpay Marketplace order after inventory changes

What happens if an item I order goes out of stock?

White Glove Shipping details and expectations

White Glove Shipping

Information on the Perpay Active Shipping program and how you can qualify.

What is Active Shipping and how do I qualify?

Returning an Item

How to find the shipping timeframe and tracking information for your Perpay Marketplace order.

When will my Marketplace order ship?

More information about PaymentSecure and ProductSecure

Warranty Plans

How to request a replacement package if your Marketplace order gets lost in transit.

What should I do if my tracking hasn’t been updated in a while?

What to do if your Ashley Furniture item is damaged or missing parts upon delivery

Ashley Furniture Orders: Damaged or Missing Parts

Important Perpay Holiday Shopping Information

Understanding shipping timeframes, our returns process, and handling delivery issues. 

Shipments and Deliveries

My Account

Terms

Privacy

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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