Shipments and Deliveries
Shipping timeframes, returns and exchanges, and delivery information.
9 articles
Written by Natalia
How can I update my shipping address?
Instructions for updating a shipping addressWritten by Natalia. Updated over a week ago
Next-Generation Consoles
Information about our PS5, Xbox Series X, and Nintendo SwitchesWritten by Natalia. Updated over a week ago
Damaged or Defective Items
What to do if your items are damaged or defectiveWritten by Natalia. Updated over a week ago
Lost and Stolen Packages
How to file a lost or stolen claimWritten by Natalia. Updated over a week ago
What carrier do you use for shipment?
Our carriersWritten by Natalia. Updated over a week ago
What happens if an item I order goes out of stock?
Replacing an item in your order after inventory changesWritten by Natalia. Updated over a week ago
White Glove Shipping
White Glove Shipping details and expectationsWritten by Natalia. Updated over a week ago
When will my order ship?
When to expect your itemsWritten by Natalia. Updated over a week ago
Warranty Plans
More information about PaymentSecure, ProductSecure, and FurnitureSecureWritten by Natalia. Updated over a week ago