Shipments and Deliveries
Shipping timeframes, returns and exchanges, and delivery information.
9 articles in this collection
Written by Natalia
Written by Natalia
How can I update my shipping address?
Instructions for updating a shipping address
Written by Natalia
Updated over a week ago
Updated over a week ago
Next-Generation Consoles
Information about our PS5, Xbox Series X, and Nintendo Switches
Written by Natalia
Updated over a week ago
Updated over a week ago
Damaged or Defective Items
What to do if your items are damaged or defective
Written by Natalia
Updated over a week ago
Updated over a week ago
Lost and Stolen Packages
How to file a lost or stolen claim
Written by Natalia
Updated over a week ago
Updated over a week ago
What carrier do you use for shipment?
Our carriers
Written by Natalia
Updated over a week ago
Updated over a week ago
What happens if an item I order goes out of stock?
Replacing an item in your order after inventory changes
Written by Natalia
Updated over a week ago
Updated over a week ago
White Glove Shipping
White Glove Shipping details and expectations
Written by Natalia
Updated over a week ago
Updated over a week ago
When will my order ship?
When to expect your items
Written by Natalia
Updated this week
Updated this week
Warranty Plans
More information about PaymentSecure, ProductSecure, and FurnitureSecure
Written by Natalia
Updated over a week ago
Updated over a week ago