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Shipments and Deliveries

Shipments and Deliveries

Shipping timeframes, returns and exchanges, and delivery information.

9 articles
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Written by Natalia

How can I update my shipping address?

Instructions for updating a shipping address
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Written by Natalia. Updated over a week ago

Next-Generation Consoles

Information about our PS5, Xbox Series X, and Nintendo Switches
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Written by Natalia. Updated over a week ago

Damaged or Defective Items

What to do if your items are damaged or defective
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Written by Natalia. Updated over a week ago

Lost and Stolen Packages

How to file a lost or stolen claim
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Written by Natalia. Updated over a week ago

What carrier do you use for shipment?

Our carriers
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Written by Natalia. Updated over a week ago

What happens if an item I order goes out of stock?

Replacing an item in your order after inventory changes
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Written by Natalia. Updated over a week ago

White Glove Shipping

White Glove Shipping details and expectations
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Written by Natalia. Updated over a week ago

When will my order ship?

When to expect your items
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Written by Natalia. Updated over a week ago

Warranty Plans

More information about PaymentSecure, ProductSecure, and FurnitureSecure
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Written by Natalia. Updated over a week ago
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